Account Representative - State Farm Agent Team Member
Arlington Heights - IL
Account Representative - State Farm Agent Team Member
Full Time • Arlington Heights - IL
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
We have goals for our team as well as for you individually. There is no limit on your monthly commission and it's our goal to help you consistently increase your income. Our team goals are based around growth with a bonus at the end of every year.
We have goals for our team as well as for you individually. There is no limit on your monthly commission and it's our goal to help you consistently increase your income. Our team goals are based around growth with a bonus at the end of every year.
ROLE DESCRIPTION:
As Account Representative for State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
Our work environment includes:
- Casual work attire
- Energetic Atmosphere
- Growth Opportunities
- Energetic Atmosphere
- Growth Opportunities
Sales Expectations:
- Obtain referrals from current customers, new customers and your network
- Hunt for business with calls, texts, emails daily
- Generate leads through your network
- Cross selling current customers based on their insurance needs and life changes.
- Create centers of influence through realtors, car dealerships, mortgage lenders, etc.
- Hunt for business with calls, texts, emails daily
- Generate leads through your network
- Cross selling current customers based on their insurance needs and life changes.
- Create centers of influence through realtors, car dealerships, mortgage lenders, etc.
Customer service:
- Maintain office growth through policy reviews with customers
- Address customer's concerns with their premium and coverage
- Obtain necessary information to ensure policy issuance
- Helping our customers understand the claims process
- Asking probing questions to identify customer needs
- Maintain office growth through policy reviews with customers
- Address customer's concerns with their premium and coverage
- Obtain necessary information to ensure policy issuance
- Helping our customers understand the claims process
- Asking probing questions to identify customer needs
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Property & Casualty license.
- Life & Health license
Compensation: $45,000.00 - $75,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none